01
Business IT support
Help with resolving incidents and making work easier for your team. Support channels and hours agreed around your operation.
TECHNOLOGY WITH PURPOSE
Your business moves.
Your technology
should, too.
We connect IT support, infrastructure and digital solutions so you can focus on what you do best: moving your business forward.
For businesses in Argentina, Chile and beyond.
Support
Infrastructure
Integrations
A SIMPLER WORKFLOW
All connected.People, processes and technology.Support that stays closeConnected processesInfrastructure in focusSolutions that fit
01 / WHAT WE DO
Your business technology,
in good hands.
From everyday questions to your next infrastructure challenge. We shape the service around what your business needs.
02
Infrastructure under control
Administration of servers, environments and technology resources, with a scope defined for your business.
03
Professional ticket management
A reference point to organize requests, set priorities and follow up on each incident.
04
WhatsApp integration
We assess how to connect your communication channels with your business processes and tools.
05
Query automation
Responses and workflows designed for frequently asked questions, based on your business needs.
06
Operational monitoring
Planning for server and application monitoring, with alerts and criteria defined in your proposal.
07
Development & integrations
Business solutions that connect platforms and work with the way your team operates.
08
Platform maintenance
Technical care and support for your digital platforms, with agreed tasks and responsibilities.
Each proposal defines the services, tools and capabilities included. Integrations and automation require a technical assessment.
02 / LESS FRICTION, MORE CLARITY
From a question
to a solution.
A more organized support experience for your team. More visibility for your business.
- 01
Connect your requests
Centralize requests from the channels defined for your service.
- 02
Add the context
Screenshots, attachments, and receiving and playing audio messages, depending on the integration.
- 03
Follow every step
Incident management, status tracking and automatic notifications.
- 04
See what’s ahead
Query automation and monitoring alerts within the agreed scope.
THE JOURNEY OF A REQUEST
Your team
One point of contact
Files · Audio · Context
ReceivedIn progressResolved
A process you can follow
Conceptual workflow · Subject to implementation
Illustrative workflow. Planned capabilities depend on the contracted service and its implementation. This is not an operational platform.
03 / A SERVICE THAT FITS
Your next step, on your terms.
Three starting points. A proposal built around your operation.
Quotes in USD
Essential
A solid foundation for small businesses.
Pricing to be confirmedMonthly service proposal
Ask about this plan Scope to be agreed:
- Business IT support
- Basic request management
- Incident follow-up
- Agreed support channels
For your next step forward
Business
More connections for growing businesses.
Pricing to be confirmedMonthly service proposal
Ask about this plan Scope to be agreed:
- Essential support foundation
- Integration assessment
- Query automation
- Monitoring within agreed scope
Enterprise
An answer to more complex challenges.
Built around youCustom quote
Design my solution Scope to be agreed:
- Tailored technical proposal
- Infrastructure and platforms
- Custom integrations
- Agreed ongoing guidance
Pricing is pending commercial approval. Scope, availability, response times, taxes and billing terms are defined in each proposal. The selector indicates your preferred billing period and does not imply a discount.
Compare proposed scopes
| Your business need | Essential | Business | Enterprise |
|---|---|---|---|
| Support and follow-up | Considered | Considered | Tailored |
| Automation and integrations | To be assessed | Considered | Tailored |
| Monitoring and infrastructure | To be assessed | To be assessed | Tailored |
04 / MEET ORVAKU
Close to your team.
Ready for your challenge.
Orvaku is a business technology services brand. Our approach connects your real operational needs with clear, practical solutions designed to evolve.
We work from a simple idea: technology should help you move forward. That is why every proposal starts by understanding how your business works and what it needs to solve.
Clarity from the start
Scope and terms defined in every proposal.
Solutions with context
Tools chosen for the way you work.
A view of what’s next
Today’s needs and tomorrow’s steps in the same conversation.
How do I get started with Orvaku?
The first step is understanding what your business needs. That conversation leads to a proposal covering services, scope, terms and budget. The form lets you prepare an inquiry; sending will be available once the commercial channel is enabled.
What does IT support include?
It is defined around your operation: platforms, incident types, channels and service hours. Continuous support or specific response times are not assumed without a commercial agreement.
Can I request individual services?
You can ask about support, infrastructure, maintenance, development, integrations, automation or monitoring. The proposal determines which services can address your needs.
Is WhatsApp integration already included?
Integration is assessed for each project and depends on the plan, tools and WhatsApp technical requirements. Availability and potential third-party costs are confirmed in the proposal. It is not presented as an integration currently in operation.
Which queries can be automated?
Your frequently asked questions and workflows are reviewed to identify useful automation. Implementation requires agreement on information sources, tools and scope.
What can be monitored?
Servers, applications and infrastructure resources can be assessed for monitoring. Metrics, alerts, notification channels and responsibilities are defined before implementation.
How do plans and billing work?
Essential, Business and Enterprise are starting points. Proposals are quoted in US dollars (USD), with monthly or annual billing as agreed. Prices, taxes, payment methods and terms are subject to commercial approval. No payments are taken on this website.
06 / START A CONVERSATION
Your next challenge
can start here.
Tell us what your business needs. A good solution starts with understanding the problem.
Argentina · Chile · Other markets
Commercial inquiries in Spanish and English
Let’s talk about your business
All fields are required.
Sending inquiries is not enabled yet. You can prepare and copy your message; your data stays in this browser and is not sent.
Inquiry ready to copy
This is a local draft. Your inquiry has not been sent. The commercial channel has yet to be enabled.